Ramon Flores

Technology & Operations Leader

Driving operational excellence, revenue growth, and digital transformation through strategic leadership and technical execution.

Executive Profile

Results-oriented leader with multidisciplinary expertise in technology, operations, and business strategy. Proven record of delivering revenue growth, optimizing cross-functional teams, and leading multicultural organizations across North America and Latin America.

Combines an academic foundation in Industrial Engineering and Computer Programming with executive-level experience in P&L management, stakeholder engagement, and large-scale operational execution.

Leadership Impact

35%

Revenue growth across LatAm operations

30%

Operational efficiency improvement

5+

Countries managed in multicultural teams

Core Capabilities

  • • Strategic Operations Management
  • • Digital Transformation Initiatives
  • • Cross-Functional Team Leadership
  • • KPI & Performance Optimization
  • • Agile & Project Governance
  • • P&L Responsibility
  • • Stakeholder & Executive Reporting
  • • Technical Architecture Oversight

Professional Experience

Client Operations Manager – LatAm | Kantar

2017 – 2018

  • Led regional operations across 5+ countries.
  • Increased revenue by 35% while maintaining 27% profit margins.
  • Directed multicultural teams and improved performance KPIs.

New Business Leader | Corporacion Romsol

2018 – 2021

  • Drove 30% revenue increase within first year.
  • Developed executive-level partnerships and distributor networks.

Service Hub Representative | Seneca Polytechnic

2022 – Present

  • Operational support and service excellence delivery.
  • Salesforce ticket governance and process optimization.

Strategic Initiatives

Operational Restructuring Program

Redesigned regional workflows resulting in measurable cost reduction and performance acceleration.

Revenue Expansion Strategy

Built executive-level client acquisition pipeline leading to sustained double-digit growth.

Digital Systems Implementation

Oversaw system integrations and automation improving reporting accuracy and turnaround time.

Open to Executive & Strategic Opportunities

Available for leadership roles, advisory engagements, and digital transformation initiatives.

Contact

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